Quiz Planning-Communications

In the pursuit of reducing communications problems within your project, you devise plans to use a variety of communications technologies. As you create the plans you remind yourself that all of the following are factors that influence the choice of ideal communication technology, except:

Availability and reliability
Ease of use
Sensitivity and confidentiality of the message
Clarity of the message

Which project management knowledge area elaborates the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information?

Project Risk Management
Project Integration Management
Project Communications Management
Project Quality Management

Due to the success of the first phase of your project, the four-phase construction project that you are leading has been authorized additional engineering support. This addition in support has increased your team from the original six team members during the requirement gathering phase to eleven in the design phase. How many additional channels of communication were added in the design phase?

15.0
55.0
40.0
25.0

Which knowledge area employs the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information?

Project Risk Management
Project Integration Management
Project Communications Management
Project Quality Management

Which knowledge area is concerned with the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information?

Project Integration Management
Project Communications Management
Project Information Management System
Project Scope Management

Which one of the following confirms that a communication has occurred?

The project manager emailed the issue details to the sponsor
Team member performance improved after training
The project manager has a consolidated minutes of meeting document
The project progress report was published in the company newsletter

You project analyst has calculated that your project has a total of 28 potential communication channels. Given this fact, what is the total number of stakeholders on your project?

7.0
8.0
14.0
16.0

Sending letters, memos, reports, emails, and faxes to share information is an example of which method of communication?

Direct
Interactive
Pull
Push

The sponsor is not happy with the project communication and has asked for a weekly progress update instead of a monthly one. Also, he wants the update presented to him in a meeting rather than sent via email. What should the project manager do?

Accept sponsor requirements and assign a project team member to present the progress report to the sponsor in-person every week
Assess the impact of the change and if the change is approved, update the project communication plan by changing the monthly email to a weekly in-person meeting
Inform the sponsor that a weekly in-person meeting is not possible, since you also have to do the work
Have a team meeting to discuss this new requirement from the sponsor

What is effective communication in a project context?

A message is sent by the encoder, received by the decoder, then sent back by the encoder, and received by the decoder
A message is encoded by the sender, then sent to the receiver, who decodes the message in the presence of some noise
A message is decoded by the receiver, then received by the sender, who encodes the message in the presence of some noise
A message is encoded by the coder, then sent to the decoder, who decodes a noise

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